FLIR Extended Warranty

Each FLIR infrared camera leaves the factory with the optimum built-in sensitivity, resolution, and reliability. Annual maintenance and calibration is the key to maintaining high performance. When these routine services are ignored, your risk of inaccurate measurements increases.

The calibration of each FLIR camera model is unique, with calibration functionality and constants stored in the camera’s firmware. Therefore, the FLIR calibration lab and its technicians are uniquely qualified to keep your camera in peak operating condition for optimum reliability and accuracy in data collection.

FLIR service packages are designed with a tiered approach, allowing you to select the level of service appropriate to your business requirements and your budget. The service plans are offered on an annual or multi-year subscription basis. FLIR service packages include:

Platinum Premier Service Package This package combines priority service, the Gold Plus Package described below, and includes the complete, 14-Point Inspection & Calibration Program:

FLIR 14-Point Inspection & Calibration Program
• Perform a complete operational check
• Fusion calibration and laser alignment, when applicable
• Verify all internal cable and PCB connections
• Clean viewfinder and check optics
• Upgrade internal camera software to latest revisions
• Perform minor repairs
• Verify and/or re-equalize as needed each temperature range for image uniformity
• Verify standard lens calibration (others or special engineered lenses, optional)
• Verify ambient temperature compensation as needed
• Re-calibration to ensure it meets factory specification
• Calibrate temperature ranges up to +1,500°C, when applicable
• Perform quality approved acceptance test procedure
• Provide calibration label with next due date
• Provide calibration certificate (optional, extended calibration certificate with measured values)

Gold Plus (Extended Warranty) Package The Extended Warranty Package covers parts and labor for your IR camera. This can be a valuable service, should your camera encounter hardware or software issues. The Extended Warranty Package must be purchased before the end of the warranty period. It provides coverage even if your camera is used continuously in 24/7 operations.